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How to Create an Employee Satisfaction and Retention
Survey – Employee Job Satisfaction Survey
How
to Create a 360 Degree Employee Feedback Survey
How
to Build an Employee Satisfaction Survey
How
to build an Employee Opinion-Attitude Survey
How
to build an Employee Benefits Survey
How
to Build an Employee Job Satisfaction Survey
How
to Build an Employee Exit Interview Survey
How
to Build an Employee Retention Survey
How
to Build an Employee Behavioral Interviews
Typical Measures
Employee Job Satisfaction surveys
allow an organization to understand their employees. Employees often act on the
basis of their environment, the behavior of their colleagues, and management
policies, management must be aware of employees' attitudes, opinions and
satisfaction. The following are critical and meaningful measures of employee
satisfaction that lead to prediction of success for many businesses.
Employee satisfaction and retention surveys can give management the knowledge
and tools that directly impact the bottom line and business outcomes…
and builds positive employee relations and a positive work environment. Employee
satisfaction and management surveys lead to understanding the drivers within
your organization and result in:
- identifying cost-saving opportunities
- improving productivity
- predicting and explaining turnover
- reducing absenteeism
- identifying areas of ethics, honesty and value concerns
- strengthening management skills and training
- evaluating customer-service problem areas and issues
- Identifying training needs
- Identifying communication bottlenecks and problem areas
- benchmarking your organization's perceived progress
relative to competitors in the industry
- gauging employees' understanding of and agreement with
corporate rules, policies and mission
Dimensions
Employee
satisfaction and retention surveys
should consider the following key aspects of employee satisfaction:
- Overall Job Satisfaction
- Satisfaction with the Work
- Coworker Performance/Cooperation
- Pay Satisfaction
- Benefits Satisfaction
- Promotions/Career Advancement
- Supervisory Consideration
- Supervisory Promotion of Teamwork and Participation
- Supervisory Instruction/Guidance
- Communication
- Human Resources/Personnel Policies
- Concern for Employees
- Productivity/Efficiency
- Training & Development
- Physical Working Conditions
- Customer Service
- Strategy/Mission
- Job Stress
- Other job options and comparative information
Additional topics of current importance to
your organization should also be considered during the evaluation period.
These topics might include the need for or prioritizing of resources, specific
issues related to a physical or organizational work environment, interpersonal
relationships and co-worker support, mentoring and training needs, and the
development, measurement and recognition of successes.
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